Open Thread
I'd love to hear your experiences (both good and bad) on upgrading today. One rule - Let's not make this into a battle of iPod versus Zune. I am legitimately interested in how well things went today. I already shared my experiences below.
posted by billwitt at 10:46 PM
33 Comments:
I had no problems today updating all three of my devices. It really couldn't have been easier.
I really, really like the new desktop software, the UI is wonderful. The new device UI on my 30g looks great too.
A buddy of mine had a bunch of issues trying to update the firmware on his device. I've encouraged him to post his experience here also.
Cool, please have him do that.
This post has been removed by the author.
Only ran into some problems with album art being mis-matched. I ended up clearing out my Zune data folder and re-built my "collection", and the problem was solved.
However, I am quite concerned to see the ratings system be totally changed; in my opinion it should be user configurable.
Also, the lack of "smart playlists" or "auto playlists" also concerns me. It's a powerful feature that I use often, and now I simply can't do it? I don't like giving functionality to a user, then taking it away on the next (higher) version of the software.
And my last gripe is that the new version doesn't offer any way to truly "clean up" incorrectly tagged files. Sure, you can go to "list view" like the help says, and show all the columns you want to edit, and edit them one at a time.. but where's the batch edit/update? What happened to being able to right click on an album and paste the album art? Etc.
Other than that, the new UI is clean and consistent, and worlds ahead of the old Zune software.
Oh yeah, and Bill, if there's any way I could ever get included on Microsoft's Zune team for research, beta testing, whatever.. I'd love to help out.
i dont like that you cant drag and drop pics for album art anymore.
before i could go to amazon find my album click on the pic of the album cover and drag that to the zune software now i have to right click album and point to the jpg of the album art.
also dont include audio book in the random play, very annoying.
yeah had the mismatched album art problem here too, and it also moved artist together it seems to have put all my crash test dummies in with the beatles albums and now CTD don't appear in the artist list. iransofaraway how did you correct this problem???
Kev King,
http://zunerama.com/forum/index.php?topic=6963.0
Bill,
I have had this issue and I tried deleting the CurrentDatabase_365.wmdb and the Zune...sdf file. this seemed to fix most of my issues but I still have a few stubborn album file and art that is not correct. I am considering uninstalling the software deleting all of the Zune related directories and then installing fresh. Since my music folder is still in tact and all data seems to be fine it seems to be mostly a display issue. It is kind of a pain.
Other than this issue everything else is great about the software and the features. I haven't tried the new wifi yet...
well, i was tricked initially, seeing that 'x64' was supported, later to see it fixed to 'Vista x64'. unfortunately this meant i was SOL for updating on my main (XP x64) desktop.
ok, i thought, i'll just install it on vista (which i dual boot with), sadly asus has yet to release the proper drivers for my wifi, so i have no internet. this meant no update on vista either.
although i was able to update my firmware (brother's laptop), it still would have been nice to see some x64 support, or the ability to install without an internet connection.
Everything went smooth at home, both software and firmware on a Vista Ultimate came through smashingly.
At work I had an issue. My "My Pictures" folder was mapped to an external drive that was unavailable because it wasn't plugged in. Because "E:\My Pictures" couldn't be found the install gave an "A folder is corrupted, aborting install" type of error with nothing in the KB help saying that it could be caused by a missing folder. I hunted through the registry and pointed "E:\My Pictures" to an existing folder and magically the install then worked.
This post has been removed by the author.
my entire library was mangled, and i had to delete the appropriate files. even then most of my album art was incorrect, and it took quite a while to correct it, especially since there is no "paste album art" function anymore, nor is there some way to have the software attempt to find the correct info as in the old zune and wmp software.
now i have an issue with the social where my plays, for the most part, aren't showing up on my zune social page. i have figured out that this is because my album info doesn't match the info from amg, but the info on amg is wrong in a lot of cases for my music. this might not be the case for popular stuff, but for old punk rock (or not so old) the dates are often wrong, and sometimes the names of albums and songs are wrong as well. i don't mind changing the dates so much, but i just refuse to put hyphens where they don't go are run words together in song titles just because whoever entered the data for amg screwed up. that means a huge portion of functionality is cut off from me.
i have had my zune since december of last year, and i convinced almost every member of my immediate family and many friends to get one as well, so i'm quite the fanboy. that said, this launch was a terrible disappointment for me.
@dead jim: *Ouch*, that sucks. I hear ya about the social feature and albums not matching up combined with weird AMG data.
I wanted to mention that my library is about 90GB and converted without any album hitches, but then again I embed album art in each track and try to keep my folders free of folder.jpg or AlbumArt.jpg files.
I'd love to give you an opinion but there is not a single retailer in the seattle area that has any Zune 80's. They did not sell out, they never got any.
What if they released a Zune and nobody could buy one?
zune pad is a good and bad, a lot of errors in my presses, especially center clicking vs. changing volume/switching tracks. The software is beautiful but lacks many very basic features. Upgrading was extremely easy.
I believe that the success of these devices and new software will hinge on speedy updates to add missing functionality.
I'm not a big fan of the new software... I think it's pretty, but it just doesn't have many of the features that I enjoy. Can we be seeing any of these in an update?
1)smart playlists.
2)shuffle play from the software
3)shuffle sync to the device
4)sync smart playlists
5)better visualization/bigger album art that fills the screen
6)a link to view all music videos in marketplace
7)allowing peeps with a zunepass to view music videos for free
8)a different rating system... at least 3 stars or something equivalent
9)would love to have the heart icon on the zune device when a favorite song is playing. it could be really small and not in the way. i would at least know that i've already rated that song so i don't have to go in and check.
Allow those of us that love our zunes to beta test to give you ideas. version 2.0 needs a lot of polish, i would have loved to been able to help where possible.
I have not had any issues with the software upgrade. I would like to know how to Cancel/Delete a Sync. All I've managed to do was Stop it, and the next sync it tries to pick up where it left off.
I have a question for Zune 80 owners:
Do you hear some sort of feedback, zipping noise (possibly the hard drive spinning) when switching songs or navigating through the menus? I've tried several different headphones and still hear it. Is this normal, or do I have a deffective connection?
The install for me was problematic. The software and hardware update went without encountering any errors. However, it completely scrambled my cover art, artist names, album titles and genres. Since I cannot find a way to see my other metadata fields, I don't know whether they were scrambled too. My collection is pretty much useless and I'm not very happy about it. My only recourse at this point is to delete everything and re-import it back into the software, which will consume many, many weeks.
I find the new interface even less intutive than the old interface which was abysmal. Editing in the new interface really sucks and as far as I can tell has even less metadata fields.
The old software was slow when interacting with the Marketplace. Downloads of the Marketplace catalog were painful events. It was like Microsoft decided to download the entire catalog every single time, rather than just updates. Navigating around the Marketplace was just bearable since the icons were of reasonable size.
Part of the slowness has to do with that my only access to the Internet is via dialup. Unfortunately, broadband is not available to me. Yes, I live in the U.S.A. only 12 miles from the capital city in my state. The problem is that when Microsoft builds software products like the Zune software, they think everyone in the U.S. has cheap multi-megabit broadband access at their finger tips. It just ain't so, please wake up your product managers and developers to this reality.
Given my Internet access situation, the new software has just about become useless to access the Marketplace. Everything in the Marketplace has huge icons and graphics, which take an inordinate time to download. To bring up the podcast page for example, takes between 3 to 5 minutes while I stare at a very large animated Zune network icon.
the zune team has fixed a number of bugs and issues in the past few days, a very short period of time. i just want to say thanks a lot for that. let the guys who have been working on the problems know that their work is greatly appreciated.
dead jim - I'll let the guys know. Many of them are working even as we speak.
Podcasting is a nightmare.
Why would you EVER lock podcasting down like this?
I listen to radio podcasts who break up their breaks. So for one 3 hour show I'll have 15 different files.
This isn't a big deal...
WHEN I CAN MAKE A PLAYLIST WITH THEM!
Its more than annoying to have to click over to the next podcast every 6 mins.
It makes the device unusable for me.
Fix it. And don't lock down what I can do with my device when you put out new features.
You actually took a feature that I used EVERY DAY and threw it away.
Good job.
Oh and a sleep timer would of been nice.
Bill,
Three major problems during the upgrade;
1) Playlists pointed to multiple files on the marketplace that supposedly no longer existed and I had to delete those entries. No identification of what files they were though, so it made it impossible to go back and re-add them as needed.
2) While reconstructing some new playlists, there was downloading going on and I was selecting additional songs. The software froze and returned an error that it was going to close. Upon reopening, any songs that had not downloaded already would no longer download and they could not be synced. Only the tunes that had completed the full DL would sync.
3) When I attempted to "retrieve download history", the list stops at 33% and I cannot see all of the songs downloaded and can not select the "download all" button (or something like that - I forget exactly what it says on it).
After three phone calls to tech support, twice elevated to higher level support...still no joy. They can't figure it out either.... "might be a fix soon...keep checking back". ....just beautiful.
New 80gb Zune randomly shutsdown & reboots. I have Reset, Installed
2.3 Firmware, still just reboots
at random interval even when leaving
Zune on but sitting lone not playing.
Any ideas?
Thanks
Mike
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