My New Nano
Note 2: This is my personal experience, and it is not written as an official MS critique. It only represents my views as a consumer. Also, I've added some new comments as I've lived with the device for a few more weeks.
I recently got a new Nano. I think it is important to see what's out there and live with it for some time. For the record, I have 8 iPods of various models and makes I have collected over the years. So, I was pretty intrigued by the new device and couldn't wait to put it through its paces. I got the (Product)Red version, in case you care.
My initial impression was that it is far more appealing than the original photos I saw. In those pictures, it doesn't do the thinness justice. It is really thin. I like the color (it is not a fire engine red, but more like a metallic burgundy). One thing I'm not crazy about is the top of the device (the red metallic layer). Apple seems to have gone away from the rounded edges of previous iPods and moved to a much sharper top cover. My fingers kept getting hung up on the edge. I know it is a minor nit, but it was one of the first things I noticed right out of the box.
The screen is really nice. True to their word, the pixel density is excellent. However, this raises one of my first questions... How many people will actually use this device for video? I've got one of the new flash-based Toshiba Gigabeats that is approximately the same size as the Nano. Even though it is video capable, in my house, people prefer the much larger screens of a full sized player (either an iPod or a Zune) over the smaller flash-based product. In fact, the flash products are almost solely for working out and I find the small and fat product doesn't lend itself well for that function (either the Nano of the Tosh product). I suspect we'll eventually see a resurrection of the Nano "classic" at some point for this very reason.
My one major complaint with the device is with the click wheel. I think that the size of the product is actually too small. I find my thumb misses the touch pad between the 3 and 5 o'clock positions when rotating around the dial. I think that will come with time, but the buttons appear to have build quality issues (at least mine does). The actuated button feels loose when depressed. It is certainly usable and I'm not going to return it, but it just doesn't feel as polished. Another area of disappointment was with the combination of the screen UI and the touchwheel . What's up with only using half a screen? And what happened to the album art in the cover flow? Not a single album was shown, which made the feature pretty useless. Which such a beautiful screen, I think they should have picked classic view or cover flow, but not both. Neither seems to work very well.
ED NOTE: After checking with some other Nano owners, I am now under the belief that my clickwheel is defective. I did not have the same issues with the buttons on other similar devices.
ED NOTE 2: I also figured out how to manually add album art to iTunes. Unfortunately, I had to format the device to get it to transfer over. But, I do have Cover Flow now working on the device.
I'll throw in one more observation that isn't device related. I plugged the device into a machine with iTunes 7.0 on it. It required a complete update including a computer restart. It took about 30 minutes. not a great out of the box experience. Even worse, I caught an episode of South Park from the iTunes store to test my theory above about video. Guess what? the download failed and it was never able to recover. Lastly, I bought a game. It turns out that the Nano can't play games (for reasons that escape me).
ED NOTE 3: It turns out that if you read the fine print, it says that PacMan can't be played on the new Nano. I am still baffled why some games work and some don't, but this was a case of user error on my part. And, I still haven't received credit for the failed download.
So what's the verdict? I think it is a cute device. I think they will sell a lot. However, I actually think I prefer the old device for working out (well, let's not kid ourselves, I don't work out. I just like the form factor better). In the end, it has some amazing technology in terms of miniaturization, but it feels a bit rushed. I'm sure that it will get polished through device updates over time, but now it just seems a bit rough to me. I think it would be fine for somebody without a Nano, but I'm not sure I'd be compelled to upgrade if I already owned one. I'd love your opinions on the subject, but please no "fanboyisms" on either side. Remember, you're talking to a guy who has 8+ iPods, just about every PFS device and all the Zunes (and I run Vista, Ubuntu and OSX at home). :)